Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in mumbai metropolitan region
>
Zapcom Group Inc
>
Technical Support Analyst

Technical Support Analyst

Zapcom Group Inc

0 years

0 Lacs

mumbai metropolitan region

Posted:1 week ago| Platform:

Apply

Skills Required

support processing resolve software development documentation management service storage word excel powerpoint

Work Mode

On-site

Job Type

Full Time

Job Description

Roles And Responsibilities

Â· Ensure positive relations between RMS and its customersÂ· Monitor customer processing, troubleshoot and resolve issuesÂ· Communicating with software Development staffÂ· Answer customer questions about the systems in a timely mannerÂ· Be knowledgeable about new features and planned developmentÂ· Maintain and update user manuals and documentationÂ· Travel to customer locations (up to 5% of working hours).Other duties may be assigned as needed.

Qualifications

Â· Must have prior support experience of Revenue management System in an airline or any Revenue Management softwareÂ· Exceptional telephone, email and customer service skillsÂ· Time management and self-direction skillsÂ· Able to work independently and initiate actionÂ· Computer knowledge: CPU, RAM, storage, folders, internet connectionÂ· Read, write and speak EnglishÂ· Microsoft Office Suite skills (Outlook, Word, Excel and PowerPoint)

More Jobs at Zapcom Group Inc

UX Designer

Bengaluru, Karnataka, India

3.0 - 3.0 yrs

Salary: Not disclosed

Marketing Manager

Bengaluru, Karnataka, India

8.0 - 8.0 yrs

Salary: Not disclosed

Director Of Finance

Bengaluru, Karnataka, India

10.0 - 10.0 yrs

Salary: Not disclosed

Engineering Manager

hyderabad, telangana, india

10.0 - 10.0 yrs

Salary: Not disclosed

Director-Software Delivery

hyderabad, telangana, india

15.0 - 15.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Zapcom Group Inc

Login to

Please Verify Your Phone or Email

Confirm Action

Technical Support Analyst