Technical Specialist-Cloud & Infra Engg

Birlasoft

0 years

0 Lacs

noida uttar pradesh india

Posted:17 hours ago| Platform:

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Skills Required

vmware checks monitoring support reports engineering service analyze optimization automation technology installation troubleshooting configuration linux patch data backup tcp ip controller migration server replication management

Work Mode

On-site

Job Type

Full Time

Job Description

Area(s) of responsibility

Job Responsibilities

Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational
Performs necessary checks, apply monitoring tools and respond to alerts
Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
Assists in analyzing, assigning, and escalating support calls
Investigates third line support calls assigned and identify the root cause of incidents and problems
Reports and escalates issues to 3rd party vendors if necessary
Provides onsite technical support to clients and provide field engineering services to clients
Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality
Proactively identifies opportunities for work optimization including opportunities for automation of work
May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines
May work on implementing and delivering Disaster Recovery functions and tests
Installation , Troubleshooting and configuration of Windows/Linux based operating systems & Patch management.
Managing data backup and recovery.
Configure & Troubleshooting of TCP/IP settings & connectivity problems for client computers and add them to domain. Exposure in Active Directory user creation & deletion
AD Domain controller migration 2008 to 2019.
Managing Active Directory and Group Policies.
Active Directory implementation and Administration.
Active Directory Backup and Restoration.
Experienced in DCPROMO process and configuring OU structure, Global Catalog server, directory services.
DNS administrations and troubleshooting skill
Working on Active Directory replication, GPOs and FSMO roles.
Creating new group policies as per the Customer request,
User Management including Adding, Deleting, Modifying, Assigning Rights to the User accounts.

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