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Birlasoft Limited
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Technical Specialist-Cloud & Infra Engg

Technical Specialist-Cloud & Infra Engg

Birlasoft Limited

2 - 5 years

|

1 - 3 Lacs

pune maharashtra india

Posted:4 days ago| Platform: Foundit logo

Apply

Skills Required

technical specialist nexthink infra engg

Work Mode

Remote

Job Type

Full Time

Job Description

configuration for new joiners on laptop/MacBook
Installing and Configuring Systems: Setting up computer hardware, software, networks, printers
Troubleshooting and Diagnosing Issues: Identifying and resolving technical problems with hardware, software, and networks.
Providing Technical Support: Assisting end-users with technical issues, either in person or remotely
Troubleshooting Microsoft product including Outlook, Excel, Word, PowerPoint, OneNote & Onedrive
Apple MacOS End-user support.
Good Knowledge of networks, protocols, and IT security
Dell, HP Laptop & Apple MacBook Hardware's issues troubleshooting.
Installing, Managing, and Configuration Windows /MAC Operating System
Nexthink, SCCM , Beyond trust tool support for remote user's
Ticketing tool knowledge of Service now
Escalate issue with L2/L3 if issue not resolved.
Providing support on call, Microsoft teams and mail

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Birlasoft Limited

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