Technical Skills:

1 - 4 years

4 - 7 Lacs

Posted:6 hours ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

L2 Application Support Engineer Supply Chain Finance LMS (SCF Theme Pro) Hot
Job Detail
AES provides IT services, business solutions and outsourcing for software, mobile, eCommerce, and web development

Job Purpose:

To deliver Level 2 application support for

SCF Theme Pro

, a Loan Management System tailored for

Supply Chain Finance (SCF)

products. The role involves ensuring seamless system operations, timely loan lifecycle processing, integration monitoring, and compliance with regulatory and business SLAs.

Key Responsibilities:

Loan Lifecycle Management

  • Support day-to-day functioning of

    loan disbursements

    ,

    repayments

    ,

    interest accrual

    , and

    repayment schedules

    .
  • Manage SCF-specific transactions like

    invoice discounting

    ,

    reverse factoring

    ,

    dealer/vendor onboarding

    , and

    credit line utilization

    .
  • Address discrepancies in borrower ledger, repayment schedules, or EMI generation.

Issue Resolution & Troubleshooting

  • Resolve incidents reported by L1 or business teams related to data mismatches, missing entries, or failed disbursements.
  • Investigate and provide

    root cause analysis (RCA)

    for recurring loan lifecycle issues.
  • Support bulk uploads of loan records, interest re-computation, and rate updates.

Integration & Interface Monitoring

  • Monitor integration with

    CBS

    ,

    LOS

    ,

    external accounting systems

    , and

    fintech platforms

    .
  • Validate inbound/outbound APIs or batch processes handling borrower data, sanction letters, and disbursement records.
  • Ensure reconciliation between LMS and upstream/downstream applications.

Reports, EOD & Regulatory Compliance

  • Validate and publish

    EOD reports

    ,

    aging analysis

    ,

    loan outstanding reports

    , and

    interest accrual summaries

    .
  • Ensure accurate data for

    regulatory filings

    (RBI),

    audit support

    , and

    internal compliance

    checks.
  • Assist in parameter changes during new product rollouts (e.g., limit increase, rate changes, new anchor onboarding).

Technical Skills:

Tools/Technologies

SCF Theme Pro, Intellect LMS, FinOne
Oracle, MS SQL, PostgreSQL
REST/SOAP APIs, File-based (SFTP), MQ
SQL, Excel macros, MIS tools
App logs, Cron jobs, Shell
ServiceNow, Jira, Zoho Desk

Soft Skills & Functional Knowledge:

  • Knowledge of

    SCF structures

    , anchors, invoice validation, and dealer/vendor hierarchy.
  • Ability to liaise with

    business operations

    ,

    product

    , and

    engineering

    teams.
  • Analytical approach for solving loan calculation or EMI processing issues.
  • Strong documentation and communication for user training and audit readiness.

Preferred Certifications:

  • ITIL Foundation (mandatory)
  • Domain certifications in

    Trade Finance / Supply Chain Finance

    preferred
  • Work Schedule:

    • Standard business hours with

      on-call support during EOD batches

    Mock Interview

    Practice Video Interview with JobPe AI

    Start Job-Specific Interview
    cta

    Start Your Job Search Today

    Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

    Job Application AI Bot

    Job Application AI Bot

    Apply to 20+ Portals in one click

    Download Now

    Download the Mobile App

    Instantly access job listings, apply easily, and track applications.

    coding practice

    Enhance Your Skills

    Practice coding challenges to boost your skills

    Start Practicing Now

    RecommendedJobs for You

    Chennai, Thiruvananthapuram