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Technical Service Representative

Technical Service Representative

1 - 5 years

|

2 - 6 Lacs

Posted:19 hours ago| Platform:

Apply

Skills Required

tsr it helpdesk ticketing tools technical helpdesk technical support international technical support troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested candidates can emailing their resumes at tiya.c@esolglobal.com

Profile - TSR- Technical Service Representative

For GWS, we have the below Mandatory and Good to have points from the business.

Mandatory:

Work Location : Indore, Chennai
Excellent Communication skill (verbal /Written) Shortlisted Candidates will have to give the Versant assessment before Final Selects (Qualification is CEFR level B2 and above)
Chat Experience in the previous Roles, Good Typing skills
Experience in technical troubleshooting / resolving issue/tickets / Knowledge of any Ticketing tool, ITIL knowledge

Good to have:

Experience in Tech Support Projects, 6+ months of experience in infra, Storage, Service Desk
Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud)
Knowledge and hands-on experience in supporting Google / Microsoft products
Google Workspace Administrator certification / Microsoft certifications

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