Technical Service Engineer

Company Description

Deye, established in 2007 and a subsidiary of the Deye Group (stock code: 605117.SH), specializes in providing reliable inverter solutions for residential and commercial photovoltaic power stations and energy storage systems. The company’s offerings include a diverse range of inverters, from 1kW-136kW string grid-tied inverters to 3kW-80kW hybrid inverters and 300W-2.2kW microinverters. Deye is a product-driven organization, committed to continuously innovating and enhancing its technology to meet global energy transformation goals. With a focus on sustainability, Deye aims to deliver advanced, affordable, and efficient clean energy solutions to customers worldwide.

Role Description

This is a full-time, on-site position based in Pune for a Technical Service Engineer. The role involves providing technical support and troubleshooting for Deye's energy storage and inverter solutions. On a daily basis, the engineer will work to resolve client concerns, conduct technical analyses, assist with installation, and ensure smooth system performance. The candidate will interact with clients to provide solutions while maintaining excellent service standards.

Qualifications

• Proficiency in Technical Services, including the ability to diagnose and solve complex technical issues.
• Strong Analytical Skills to evaluate system performance and identify areas of improvement.
• Experience in providing Technical Support and troubleshooting operational challenges in energy systems.
• Excellent Communication skills to effectively liaise with clients, provide solutions, and compile technical reports.
• Ability to work collaboratively and adapt to on-site working conditions.
• Bachelor's degree in Electronics, Electrical, or a related engineering field.
• Familiarity with photovoltaic and energy storage systems is a plus.
• Willingness to learn and stay updated with the latest industry trends and technologies.