Technical Project Manager

• You will collaborate with Sales and Product teams to prepare and deliver compelling product demonstrations and solution walkthroughs.

• You will participate in responding to RFPs, RFIs, and proposal development to support new business opportunities.

• You will proactively lead and foster collaborative with our internal teams to ensure our solutions produce desired results for our customers.

• You will gather, set, and manage expectations, give clear direction, and hold team members accountable for responsibilities and timelines.

• You will produce detailed documentation throughout the project lifecycle.

• You will Lead, mentor, and manage Presales to show our Products and features to new prospects.

• Provide exceptional customer service and support to potential clients throughout their journey. Your skills and abilities:

• You are clear, concise, and confident--whether it's via email, in-person, or over the phone.

• You build and maintain strong relationships (we have awesome customers and there are some wicked awesome people here).

• You use proven project management methods and tools to implement programs on time and on budget.

• You can prioritize and manage multiple accounts, programs, and responsibilities effectively.

• You inspire account team members to always meet their commitments while maintaining quality.

• You are facilitating all project launch activities, including web site installation, promotion setups, content updates, web site testing, customer training and web site reviews.

• Managing on-going program operations works for clients.

• Participating in program changes / UAT on an as needed basis.

• And of course... you handle problems and challenging customer situations in a calm, cool, and professional manner.Role & responsibilities

Preferred candidate profile

• 8 - 12+ Years of experience; 5+ years of experience in Project Management & 3+ years of experience in development activity
• A Bachelor's degree is required.
• Min 3+ years related business experience in managing project with client-facing role.
• Proficiency in Agile, Microsoft Office 365, Microsoft Teams, SharePoint and Smartsheet desirable.