Junior Technical Support Specialist Location: Kolkata (Hybrid) Position Summary We are seeking a detail-oriented and collaborative Junior Technical Support Specialist to join our DAV and Outbound Data Operations team. This entry-level role supports the day-to-day execution of critical business operations, quality checks, project coordination, and documentation. The ideal candidate will be proactive, analytically minded, and comfortable navigating both technical tools and cross-functional communications. This is a high-impact role that acts as a connector between our developers, data delivery team, and client success team, ensuring the seamless flow of validated healthcare data. Key Responsibilities Project Coordination & Operational Support Support project tracking and coordination in Redmine or similar project management tools; follow up on action items and escalate blockers as needed. Assist with scheduling and conducting sync meetings to remove roadblocks and maintain timeline alignment. Data Validation & Quality Checks Conduct data completeness and quality validation using SQL, UNIX commands, and Excel/Google Sheets (e.g., VLOOKUP, pivot tables). Help build systems that flag anomalies and inconsistencies before outbound deliveries to customers. Documentation & Knowledge Management Help create and maintain high-quality documentation, including DAV submission files, primary source verification (PSV) guides, internal playbooks, training materials, and process flow diagrams. Ensure all documentation is up to date, version-controlled, and audit-ready. Audit Preparation & Delivery Assist with compiling and formatting artifacts required for DAV audits. Ensure timely and accurate completion of audit submissions and customer deliverables. Process Improvement & Automation Participate in retrospectives and contribute to continuous improvement initiatives. Help identify opportunities to streamline repetitive tasks and propose automation or checklist-based solutions. Qualifications & Experience Bachelors degree in Computer Science, Data Science, Health Information Systems, Public Health, or a related discipline, or equivalent hands-on experience is plus. 0–2 years of experience in healthcare technology, clinical data validation, technical support, or healthcare quality programs. Exposure to SQL and UNIX basics. Familiarity with Redmine, Jira, or other task management systems is a plus. Proficiency in Google Sheets/Excel, including data manipulation and visualization. Core Skills & Competencies Technical Aptitude Proficiency in Excel/Google Sheets and basic familiarity with command-line tools (SQL, UNIX). Understanding of how AI tools can be used to streamline workflow and enhance productivity. Foundational knowledge of databases, data validation, and clinical data workflows is a plus Ability to work on complex problems Communication & Collaboration Strong written and verbal communication skills, with the ability to clearly convey technical information to non-technical stakeholders and customers. Ability to thrive in a remote, collaborative environment and contribute across functional teams. Proficiency in Bengali is a plus, particularly for internal team collaboration. Organizational Skills Exceptional attention to detail with a pattern-recognition mindset. Comfortable managing multiple priorities and meeting deadlines in a fast-paced setting. Why Join Cozeva? Mission-driven work that improves healthcare delivery and outcomes nationwide Opportunity to gain hands-on experience in NCQA’s healthcare data validation program and quality improvement initiatives Collaborative, remote-first culture with exposure to clinical data, analytics, and healthcare operations Growth pathways into data engineering, quality auditing, or healthcare analytics roles
DATA ANALYST - BUSINESS INTELLIGENCE JOB DESCRIPTION Summary At Applied Research Works Cozeva, we are building the operating system for value-based care, transforming healthcare with data-driven insights. As a Data Analyst, you will work with complex healthcare data to generate meaningful insights and deliver them to key stakeholders, including internal teams and clients. Collaborating with program managers, developers, and engineers, you will help improve clinical performance, streamline operations, and enhance patient outcomes by enabling informed, data-driven decisions in value-based health systems. Roles and Responsibilities Data Management & Analysis: Collaborate with data developers to create, restructure, and manage large datasets, files, and systems, ensuring data accuracy and integrity. Research & Insights Generation: Conduct qualitative and quantitative research using mixed method approaches to uncover meaningful insights that drive strategic decisions. Requirements Gathering & Collaboration: Partner with managers and stakeholders to gather and document business requirements, ensuring data solutions align with organizational needs. Data Acquisition & Optimization: Design and implement data acquisition processes, focusing on scalability, performance optimization, and reliability. Data Visualization & Reporting: Create and maintain interactive data visualizations from multiple sources, enabling decision-makers to track key metrics and identify trends effectively. Continuous Improvement: Regularly analyze data to answer critical business questions, provide strategic recommendations, and support initiatives that enhance productivity and efficiency. Stakeholder Communication: Deliver clear and actionable insights to key stakeholders, fostering data-driven decision-making across departments. Qualifications and Skills – Data Analyst Education: Bachelor’s or Master’s degree in economics, Information Systems, Mathematics, Statistics, Public Health, or a related field. Master’s degree preferred. Analytical Skills: Strong analytical capabilities with expertise in statistical inference, problem definition, data collection, and drawing valid conclusions. Technical Proficiency: Proficiency in data-intensive programming languages such as SQL, Python (preferred) or R. Experience with BI tools like Power BI, Tableau, or AWS QuickSight. Problem-Solving & Critical Thinking: Demonstrated problem-solving skills with a proactive approach to data analysis and identifying growth opportunities. Collaboration & Communication: Ability to work effectively with colleagues at all organizational levels and communicate clearly and concisely with both internal and external stakeholders, verbally and in writing.
JOB TITLE: Marketing Specialist Cozeva is a leading provider of healthcare technology solutions aimed at transforming care delivery and payment. Our innovative platform focuses on value-based care, empowering healthcare teams to streamline operations and improve patient outcomes. Cozeva works with over 80+ healthcare organizations across Payers, Providers and risk-bearing entities. Cozevas footprint is across 31 states, 97k+ providers with an impact on over 25 million member lives. Our go-to-market team is rapidly growing as we look to take our successes, primarily in the California market, and continue to scale nationwide. Job Description Summary In this role, the Marketing Specialist will collaborate closely with sales, marketing and product teams to deeply understand business challenges faced by organizations, our competitors and the broader industry. Leveraging this understanding, the Marketing Specialist will develop and execute on multi-channel marketing campaigns, manage content creation and craft compelling messaging, and support brand awareness efforts. The Marketing Specialist will play a critical role in driving engagement and generating leads, and positioning Cozeva as a forward-thinking industry leader. Essential Responsibilities Execute marketing campaigns across digital, social, and email channels to drive lead generation and brand awareness. Work with the design team to create compelling materials and visuals for sales enablement. Assist in managing SEO and paid advertising strategies to improve visibility. Monitor and analyze marketing performance metrics to optimize campaigns and maximize ROI. Support event marketing efforts as needed, including webinars, trade shows, and conferences. Manage and maintain website content. Work with internal teams such as sales, product and customer success on content marketing strategies, including blogs, whitepapers, and case studies, and go-to-market (GTM) strategies for new product launches and feature releases. Conduct market research and competitive analysis to identify trends, customer pain points, and opportunities for differentiation. Education/Experience Bachelors degree in Marketing, Business, Communications, or a related field. 3+ years of experience in marketing, preferably in a SaaS or healthcare technology environment. Excellent written and verbal communication skills with the ability to translate complex technical concepts into clear messaging. Experience with content creation, social media management, competitive analysis and email marketing. Familiarity with SEO, PPC, Google Analytics, and marketing automation tools. Ability to collaborate effectively with cross-functional teams, including product, sales, and customer success. Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously. What You Get: Opportunity to work with the leading value based care platform and shape how healthcare organizations transform their value-based care model A highly collaborative environment and work on the fun challenges of scaling a highgrowth startup Work alongside world-class clinical, operational, and technical teams to build and scale Cozevas mission and vision Gain deep expertise about healthcare transformation with the countrys most innovative health plans and systems Equal Opportunity Employer: Cozeva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Title: Risk Adjustment Coder Location: Kolkata Job Type: Full-time Job Overview: Seeking skilled individuals for our medical coding team to conduct retrospective and concurrent chart reviews. Use HCC coding expertise to translate, input, extract, and validate medical data. Collaborate with Certified Risk Coders and Supervisors to ensure accurate diagnosis documentation and HCC abstraction through daily chart reviews. Responsibilities: Collaborate with Certified Risk Coders and Supervisors on daily chart reviews. Demonstrate strong ICD-10 coding knowledge. Follow client-specific guidelines and updates for chart coding. Exhibit strong qualitative and analytical skills. Possess knowledge of medical terminology. Demonstrate computer skills, including typing ability. Meet deadlines with minimal direction and low error rate. Communicate effectively with all organizational levels. Review comprehensive patient medical records to ensure diagnosis codes are supported and compliant (M.E.A.T). Evaluate diagnoses for Hierarchical Condition Categories (HCC) coding. Maintain compliance, confidentiality, and uphold the organization's mission and philosophy. Qualifications: Knowledge: Strong working knowledge of ICD-10 and Risk Adjustment models. Experience: CPC, CCS or CCS-P Certification required. Minimum 2 years of HCC (Hierarchical Condition Category) coding experience for professional services across multiple specialties required. Certified Risk Adjustment Coder (CRC) through AAPC desired. Skills: Familiarity with Medicare Advantage plan operations including HEDIS, AWVs, HCCs, and RAF scoring. Good communication and interpersonal abilities. Basic computer proficiency in MS Excel, Word, PowerPoint, and standard typing speed. Benefits: Competitive salary Health insurance coverage Professional development opportunities Collaborative and supportive work environment
Position Summary We are seeking a Technical Operations Associate to join our DAV & Outbound Data Operations team in Kolkata. This role requires someone who is proactive, detail-oriented, and capable of quickly learning new concepts with minimal supervision. The ideal candidate is: Curious and self-driven comfortable learning from seed materials and building their own knowledge base. Analytical and structured able to break down complex problems into clear steps. Communicative skilled at synthesizing technical or regulatory material into concise, accurate summaries. Engaged and collaborative not afraid to ask questions, challenge assumptions, and clarify details to ensure quality outcomes. This role is high impact, ensuring the seamless flow of validated healthcare data by bridging developers, data delivery teams, and client-facing teams. Key Responsibilities Project Coordination & Operational Support Track and manage projects using Redmine (or similar tools), ensuring timely follow-ups and escalation of blockers. Coordinate sync meetings, remove roadblocks, and maintain alignment with project timelines. Anticipate issues and proactively propose solutions. Data Validation & Quality Checks Perform data completeness and quality validation using SQL, UNIX commands, and Google Sheets/Excel (VLOOKUP, pivot tables, etc.). Develop lightweight checks to detect anomalies before outbound delivery. Present findings clearly, with structured explanations that stakeholders can act on. Documentation & Knowledge Management Take ownership of maintaining and improving internal documentation: DAV submission files, PSV guides, outbound data logs, playbooks, and process flows. Ensure all materials are updated, version-controlled, and audit-ready. Translate technical or regulatory information (e.g., NCQA DAV, HPDE) into concise, easy-to-follow summaries. Audit Preparation & Delivery Assist with compiling and formatting artifacts for NCQA DAV audits. Ensure submissions and customer deliverables are completed on time and with precision. Process Improvement & Automation Contribute to retrospectives by identifying pain points and proposing fixes. Recommend automation, scripts, or checklist-based solutions to reduce repetitive tasks. Explore ways to apply AI or lightweight tools to increase efficiency. Qualifications & Experience Bachelors degree in Computer Science, Data Science, Economics, Health Information Systems, Public Health, or a related field; equivalent hands-on experience also considered. 02 years of experience in healthcare technology, clinical data validation, or technical/operational support. Exposure to SQL and UNIX basics. Familiarity with Notion, Redmine, Jira, or other project management systems is a plus. Strong skills in Google Sheets/Excel for data manipulation and visualization. Core Skills & Competencies Technical Aptitude Comfort working with data (SQL, UNIX basics, Google Sheets/Excel). Foundational understanding of databases and data validation. Interest in how AI tools can improve workflows. Communication & Collaboration Strong written and verbal communication skills, with the ability to tell compelling data stories. Comfortable engaging in constructive questioning and offering alternative approaches. Proficiency in Bengali or Hindi is a plus for local collaboration, with the ability to work effectively across global teams. Ownership & Initiative Self-motivated, resourceful, and able to learn independently from provided materials. Takes responsibility for projects and ensures follow-through without constant supervision. Resilient and adaptable in problem-solving. Organizational Skills Attention to detail with strong pattern recognition. Able to balance multiple priorities in a fast-paced environment
Must have Bachelors degree Working knowledge on Hardware, like laptops, UPS, Monitors Working knowledge on Windows, Active Directory General knowledge of network protocols Detecting and troubleshooting software and hardware issues Able to communicate (read/write/speak) in English in order to support US teams Able to interact with fellow employees and some time working odd hours as needed. Highly motivated, driven, can work independently, and with good work ethics. Good to have Working knowledge on Windows Desktops tools to resolve issues on Eclipse/Sqlyog etc. Understanding of LAN cabling, WiFi. Knowledge on IT Record keeping
Must have Bachelors degree Hands on experiences with Linux Strong command line familiarity (principles, navigation, file editing/manipulation, etc) Understand file systems layout Users and file access management Software installation and upgrade (manual and with package management tools like yum/rpm and apt/deb) General knowledge of network protocols Detecting and troubleshooting software and hardware issues Monitoring the performance of the system Practical experiences with Bash Able to communicate (read/write/speak) in English in order to support US teams Able to interact with fellow employees and some time working odd hours as needed. Highly motivated, driven, can work independently, and with good work ethics. Good to have Practical experiences in one of the interpretive languages (e.g., python, ruby, perl, etc) Understand concept of cloud and virtualization environments Practical experiences with Amazon Web Services (AWS) Practical experiences with configuration management; e.g., puppet, chef, etc. Practical experiences with DBMS (e.g., mysql, postgresql, etc) and use of respective client tools Working knowledge on Windows Desktops (to resolve Eclipse/Sqlyog etc issues) Knowledge on ticketing software for record keeping.