Technical Program Manager

Program Manager - Expert Programs

Location: Hyderabad

Compensation: 45 Lacs (Annual)

Are you a seasoned ServiceNow professional who loves coaching, enabling talent, and driving high-impact learning experiences?

Expert Programs Senior Delivery Manager

Certified Master Architect (CMA)

program delivery, technical depth, coaching, facilitation, and stakeholder leadership

What You’ll Do

• Lead and manage ServiceNow’s Expert Programs (primarily CMA).
• Assess and onboard program candidates.
• Facilitate learning sessions and guide cohorts toward program outcomes.
• Track learner progress and provide behavior-based coaching.
• Recruit and coordinate exam panelists for final board evaluations.
• Review exam results for fairness and consistency.
• Measure program effectiveness and drive improvement initiatives.
• Ensure high engagement, inclusivity, and a world-class learner experience.

What We’re Looking For

• 12+ years

  managing large, complex enterprise programs/projects.

• 5+ years

  experience across multiple

  ServiceNow applications

  .

• 3+ years

  experience in

  ServiceNow implementations

  .
• Strong facilitation, coaching, and mentoring capabilities.
• Excellent communication and leadership presence.
• Passion for talent development, learning, and enabling senior professionals.

Ideal Background

• ServiceNow Architect / Principal Consultant
• Program Manager with strong ServiceNow delivery experience
• Coach or mentor in technical environments
• Someone who thrives guiding high-potential professionals

Why Join Us?

• Be at the center of the most prestigious ServiceNow architect journey
• Influence future generations of technical leaders
• Work with global cohorts and elite technical experts
• Lead programs that truly impact careers and the ecosystem

Interested? Apply Now!

vivek_s@trigent.com