Technical Operations Executive

Job Title: Technical Operations Executive

Location: Chandigarh (client office)
Employment Type: Full-Time (Onsite)

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About the Role

We are hiring a Technical Operations Executive on behalf of our client from the legal industry.
This position supports day-to-day operations within their legal office and requires a tech-savvy, organized, and detail-oriented professional.

The role is not a legal position but focuses on technical, digital, and operational responsibilities including digital promotions, CRM handling, and e-filing support.

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Key Responsibilities

1. In-House Digital Promotions

• Manage basic digital promotions for the legal office across online platforms.
• Create and publish posts/announcements using Canva, AI tools, or similar design platforms.
• Maintain and update online presence including Google Business listings and social platforms.

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2. CRM Management

• Update and maintain client/case data within Zoho CRM or the client’s existing CRM system.
• Ensure accurate data entry, follow-up reminders, and status tracking.
• Prepare CRM reports and assist in improving workflow efficiency.

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3. E-Filing & Technical Support

• Handle the e-filing of cases on legal/government portals (training will be provided).
• Manage document preparation including scanning, formatting, merging PDFs, and applying digital signatures.
• Troubleshoot issues related to uploads, portal logins, and digital token usage.

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4. Documentation & Operational Assistance

• Support the legal team with formatted drafts based on templates.
• Maintain digital records of case filings, acknowledgments, and submission receipts.
• Coordinate with different internal stakeholders for smooth operational flow.

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5. General Technical Support

• Assist with basic IT-related tasks such as portal access, file conversions, and system troubleshooting.
• Ensure seamless technical support for the legal team’s daily operations.

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Required Skills & Qualifications

• Graduate in any stream (technical/digital background preferred).
• Strong computer proficiency: MS Office, PDF tools, digital signatures, scanning tools, CRM platforms.
• Knowledge of Zoho CRM is required.
• Hands-on experience of digital promotions and design tools (Canva, AI tools, etc.).
• Ability to quickly learn e-filing platforms.
• Excellent attention to detail, documentation ability, and multitasking skills.
• Good communication and coordination capabilities.

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Salary Range

₹20,000 – ₹35,000 per month (based on experience and skills)
Minimum 1 year of experience is mandatory from same field⸻

Why This Opportunity

• Work directly with a legal office in a technical/operational capacity.
• Gain exposure to CRM systems, digital workflows, and e-filing processes.

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person