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Technical Content writer-Product

Technical Content writer-Product

Zinnov

3 years

7 Lacs

Bengaluru

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

content ui data software development strategy management governance support service messaging audit writing engineering communication design

Work Mode

On-site

Job Type

Part Time

Job Description

Department

Product

Job posted on

Jul 28, 2025

Employee Type

Permanent

Experience range (Years)

3 years - 5 years

Technical Writer

As a Technical Writer at Draup, You will follow and enhance our style guides to create clear and concise information to help Draup customers succeed. You will collaborate with product, customer success, and internal business partners (such as UI designers, data scientists, and software development engineers) to develop strategy and content. You will participate in content management efforts, process development, and quality governance in support of team success.

What you’ll do:

Develop a keen understanding of the product to be able to appropriately communicate the value of the product, feature, or service to internal and external stakeholders
Collaborate with product and technical teams to understand the product and come up with engaging writeups for existing and new features
Assist the product management team with in-application walkthroughs that follow the user guides and best practices
Develop a strong and consistent messaging style
Own and maintain the knowledge bank and support content repository. Periodically audit content to ensure they are in line with current feature functionalities

Who you are:

3-5 years of experience in the high-tech industry as a content writer or similar position
Bachelor’s degree/Master’s degree in English, communications, linguistics, creative writing, journalism, Engineering, or a related field
Strong verbal and written communication skills with attention to detail
Fluency in written US English
Ability to understand and communicate your concept to global audiences
Understanding of the business environment and keeping track of emerging business trends
Working knowledge of Content Management Systems (CMS)
Bonus - Instructional Design Experience

Our expectations:

Self-motivated, self-starter, self-directed, and flexible. Able to meet aggressive deadlines from time-to-time
Take ownership of all content initiatives on Draup’s platform as well as becoming a technical product specialist whilst effectively collaborating with product and technical teams
Able to prioritize, multitask and manage time efficiently

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