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Technical Content Developer

Technical Content Developer

IBM

3 - 8 years

3 - 7 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

content developer adobe experience manager kubernetes enterprise software github ux c version control skill development ai cloud git automation product management saas design agile information architecture architecture jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your Role and Responsibilities

As a Technical Content Developer and Designer, you ll play a key role in shaping how users experience our products by designing, writing, and delivering high-quality technical content. You''ll work closely with cross-functional teams product managers, designers, engineers, and support to create content that helps users understand and succeed with our software.

This role focuses on crafting user-centered documentation, in-product UX writing, and other content formats that support the end-to-end product experience.

Required education

None

Preferred education

None

Required technical and professional expertise

3+ years of experience delivering goal-oriented technical content (user assistance, embedded content, demos), supported by working knowledge of docs-as-code practices, including Markdown/AsciiDoc authoring, Git-based version control, and structured peer reviews.
Well-developed interpersonal skills, demonstrated through strong written and verbal English communication, delivery of high-quality, standards-aligned content, and effective collaboration with SMEs and cross-functional stakeholders across Design, Development, Test, Support, and Product Management.
Proficiency with standard content development tools and processes such as Oxygen, Adobe Experience Manager, GitHub, Jira, and Agile principles)
Ability to structure and maintain content using sound information architecture principles, ensuring consistency, reusability, and adherence to style guides, while demonstrating strong ownership of content quality through effective review management, accuracy validation, and meeting release timelines with minimal supervision.
Growth mindset and adaptability, demonstrated by curiosity, openness to feedback, and commitment to continuous learning and skill development

Preferred technical and professional experience

Prior experience documenting enterprise software domains such as storage, cloud, Kubernetes, or SaaS platforms.
Experience supporting multi-version or release-based documentation, including managing updates across versions in a squad-based delivery model.
Exposure to AI-assisted content development tools (e.g., CoPilot, Productivity Assistant) and interest in leveraging AI for efficiency and quality improvements..
Exposure to CI/CD or automation practices for documentation, such as link checks, linting, or content validation pipelines.
Ability to contribute beyond assigned deliverables by mentoring junior writers, improving processes, or driving content quality initiatives.

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Technical Content Developer