Technical Consultant

Job Description

Responsibilities 1 - Proactively reach out to leads via phone, email, or other communication channels to understand their needs and assess their interest in our software products. 2 - Follow up with leads to provide additional information, answer questions, and nurture relationships 3 - Schedule and coordinate product demonstrations in alignmen with the availability of both clients and internal team members 4 - Maintain accurate records of lead interactions and update relevant databases or CRM systems accordingly. 5 - Collaborate closely with our technical and sales teams to ensure the smooth delivery of product demonstrations and address any technical queries or concerns raised by clients. 6 - Stay updated on industry trends, product features, and competitor offerings to effectively communicate the value proposition of our software solutions 7 - Provide feedback to the development team based on client interactions and market insights to contribute to product enhancements and improvements Must have 1 - Minimum of 6 months of experience in a similar role, preferably in the software or technology industry 2 - Strong communication skills, both written and verbal, with the ability to articulate technical concepts clearly and effectively 3 - Excellent interpersonal skills with a customer-centric approach and the ability to build rapport with clients 4 - Organizational skills and attention to detail to manage lead pipelines and schedules effectively 5 - Technical aptitude and a basic understanding of software products and solutions 6 - Ability to work collaboratively in a fast-paced environment and adapt to changing priorities 7 - Proficiency in using communication and scheduling tools, as well as CRM software Show more Show less