Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in noida
>
Ericsson
>
Technical Authority Expert

Technical Authority Expert

Ericsson

5 - 10 years

7 - 12 Lacs

noida

Posted:2 days ago| Platform:

Apply

Skills Required

telecom linux reconciliation billing customer service troubleshooting oracle technical support monitoring sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

About this opportunity:

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we ve made it our business to make a mark. When joining our team at Ericsson, you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where youre welcomed as your unique self and celebrated for the skills, talent, and perspectives you bring to the team.

We believe in trust we trust each other to do the right things!
We believe in taking decisions as close to the product and technical expertise as possible.
We believe in creativity trying new things and learning from our mistakes.

What you will do:

Handle customer issues via Customer Service Requests, on-call troubleshooting, and investigation.
Work with network, IT, and billing teams to ensure smooth integration between mediation and other platforms.
Implement rules for data filtering, deduplication, and enrichment before forwarding to downstream systems.
Tune mediation rules to handle large-scale CDR processing efficiently.
Perform data reconciliation between network elements, mediation, and billing systems.
Investigate and resolve discrepancies in mediation and billing data.
Conduct system health monitoring, troubleshoot issues, and ensure high availability.
Handle Software Update Management (SUM) and address both hardware and software issues.
Coordinate technical investigations with development and 3PP teams when required.
Execute and document MOP/SOPs with version control.
Work in rotational shifts 24x7, with a minimum of 10 night shifts per month.

You will bring:

5+ years Hands-on experience with mediation platforms.
Proficiency in SQL, Linux/Unix scripting, and Kubernetes.
Solid understanding of telecom concepts and knowledge of network elements such as MSC, MME, SGSN, GGSN, PCRF, OCS, IN, SGW, and SMF.
Awareness of billing, revenue assurance, and fraud detection in telecom.
Strong experience in databases like Oracle, Postgres, MySQL, Cassandra, or MongoDB.
Technical support experience working with SLA-driven environments.
Excellent communication, planning, organizing, and negotiation skills.

Primary country and city: India (IN) || Noida

Req ID: 770815

More Jobs at Ericsson

Senior Oracle DBA Consultant

Bengaluru

6 - 9 yrs

INR 10 - 14 Lacs

Intern

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Tech lead FPGA Designer

Bengaluru

10 - 15 yrs

INR 10 - 15 Lacs

Tech Lead FPGA Verifier

Bengaluru

10 - 15 yrs

INR 8 - 13 Lacs

Full Stack Software Architect

Bengaluru

8 - 13 yrs

INR 20 - 25 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Ericsson

Telecommunications

Kista Stockholm

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Technical Authority Expert