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Technical ASSOCIATE

Technical ASSOCIATE

3M India

1 - 3 years

3 - 5 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

ehs manager quality assurance adhesives iso analytical application development troubleshooting technical support customer interaction technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Technical Associate will be responsible for providing technical support, testing, and application development for adhesive tape products. The role involves collaborating with the quality, RD, and sales teams to ensure product performance, resolve customer complaints, and support business growth through technical expertise.

Key Responsibilities

1. Product Application Support

Provide technical guidance to internal teams and customers on adhesive tape applications.
Conduct product trials, demonstrations, and application feasibility studies.
Assist in selecting the right adhesive tape solution for different customer needs.

2. Testing Analysis

Perform laboratory testing (peel strength, shear, tack, adhesion to various substrates, etc).
Analyze customer complaints and conduct root cause analysis.
Maintain testing records, generate technical reports, and suggest corrective actions.

3. Quality Compliance

Support quality assurance team in evaluating incoming raw materials and finished goods.
Ensure product specifications comply with industry standards and customer requirements.
Participate in audits and certification processes (ISO/IATF/Customer audits).

4. Process Development

Collaborate with RD for new product development and customization.
Provide feedback on process improvements to reduce defects, improve performance, and optimize costs.
Support scale-up from lab trials to shop-floor production.

5. Customer Interaction

Support sales team during technical discussions with customers.
Visit customer sites for technical trials, troubleshooting, and training.
Document and share application case studies to build technical knowledge base.

Key Skills Competencies

Good understanding of substrates (plastics, metals, foams, textiles, etc).
Analytical mindset with problem-solving and root cause analysis skills.
Strong written and verbal communication skills.
Ability to work cross-functionally with production, quality, and sales teams.

Qualifications

bachelors degree / Diploma in Engineering or related field .
1 3 years of experience in adhesives, tapes, coatings, or related industry preferred (freshers with strong technical aptitude can also be considered).

Key Performance Indicators (KPIs)

Reduction in customer complaints.
On-time resolution of technical queries.
Number of successful trials and new applications supported.
Accuracy and timeliness of technical documentation and reports.

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