Technical Analyst, Digital

Job Description

Working as an integral part of the Technical Analyst team individual will provide analysis of business requirements to produce techno-functional specifications for required system changes. The individual will assist the business with clarifying requirements and identifying alternative solutions. This role will also support the Development and Test team members throughout the Software Development Life Cycle. Key Accountabilities and main responsibilities Strategic Focus Analyse Business Requirement Documents to identify technical solutions in consultation with the IT Architects and Solution Consultants, considering all databases, application, business process and system implications. Liaise with key Business Stakeholders to provide expertise, and to seek clarification on Business Requirements. Operational Management Investigate, gather and document requirements for enhancements to Systems. Provide specialist expertise on a specification design criterion to developers and test analysts for all supported Systems. Arrange and chair Business and Technical meetings wherever required, to facilitate technical solution outcomes. Complete Functional Specifications and/or Technical Specifications. Ensure solution/technical design meets business requirements and solution is understood by Development and Test Teams. Perform peer review and sign-off of business and technical SDLC deliverables for other team members. Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries. Assist with escalated Production Support issues and conduct root cause analysis. Provide Technical Specification effort estimates. Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group. Manage and balance client and stakeholder expectations and report/escalate where needed. Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications. Deliver high quality documentation as per the documentation standards. Demonstrate strong analytical skills to analyse, isolate and interpret business needs and provide constructive input into the development of appropriate technical solutions. Governance & Risk Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against. Individual should adhere to system design best practices. Adhere to all MUFG Retirement Solutions standards, policies and procedures. The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes Experience 5+ years experience within Technical Analyst or Technical Business Analyst role. Business and Technical Analysis experience and/or product knowledge in Superannuation, Insurance, Managed Funds and Registry Services highly desirable. Working knowledge of SQL, MS office products is a Must. Exposure to microservice architecture is good to have. Exposure to tools like Azure DevOps, JIRA, Visio, FIGMA is preferred. A good understanding of structured project delivery methodologies is good to have. The individual shall demonstrate below technical skills (one or many) OOPS concepts XML Schema and JSON Schema Design API and Web Services Swagger, SOAP UI and RAML 2.0 .Net and RESTful API s based design principles is must to have. Personal Attributes Effective verbal and written communication skills needed to communicate with global teams/stakeholders. Practical and simple problem-solving approach. Willingness to accept responsibility and be accountable for service provided. Analytical and Systematic approach to work. Effective Team player with collaborative skills, learning and proactive attitude.