Tech Support

Company Description

GOUNICREW PVT. LTD. is a leading web and mobile application development agency founded in 2021. The company has completed over 50 projects and places a strong emphasis on customer satisfaction. GOUNICREW offers web development, software development, and cutting-edge Digital Marketing Services. The organization is dedicated to delivering quality work and maintaining commitment to excellence.

Role Description

This is a full-time on-site role located in Jabalpur for a Tech Support position at GOUNICREW PVT. LTD. The Tech Support specialist will be responsible for providing technical assistance and support to customers, troubleshooting issues, and ensuring customer satisfaction.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills
• Customer Support and Customer Satisfaction skills
• Experience in IT or technical support roles
• Excellent communication and interpersonal skills
• Ability to work well under pressure and in a team environment
• Knowledge of web and mobile applications is a plus
• Associate degree in Information Technology or related field