Tech Support

Job Description: As a Desktop Support Specialist, you will be responsible for providing technical support at L1/L2 levels, possessing basic knowledge of hardware and software. Your key responsibilities will include user configuration and maintenance tasks. Additionally, your role will involve offering live inbound telephonic support to resolve technical issues. Strong communication skills will be essential in effectively assisting users with their technical queries. Key Responsibilities: - Knowledge of Desktop Support for L1/L2 levels - Basic Hardware and software Knowledge - User configuration and maintenance - Provide live inbound telephonic support Qualifications Required: - Proficiency in L1/L2 Technical Support - Experience in Desktop Support - Strong understanding of hardware components and software applications Note: No additional details about the company were provided in the job description.,