Tech Delivery & Op Excellence Lead

Job Description

Project Role : Tech Delivery & Op Excellence Lead Project Role Description : Use operational excellence methods, processes and tools to ensure successful delivery of technology projects. Drive continuous improvement and partner with project and sales teams as the technology delivery subject matter expert. Must have skills : Governance Risk Compliance (GRC) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delivery of large, complex projects using appropriate frameworks, collaborate with sponsors to manage scope and risk, drive profitability and continued success, measure and communicate progress to leadership, and support sales through innovative solutions and delivery excellence.Key Responsibilities:Delivery Assurance specialists work with the service delivery organization and other compliance related functions to help1:Perform and supervise audits/reviews to assess risks in IO service environment2:Manage risk in service delivery to an acceptable level2:Increase the level of awareness of and compliance with policy/process related matters3:Support successful completion of various external compliance certification programs/internal compliance assessments4:Introduce continual improvement including lessons learned from matters requiring intervention.5:This successful candidate for this role will be a member of a dedicated team operating a Controls and Compliance function, which will perform audit style reviews of IO Services outsourcing engagements covering compliance matters and operational service management and service delivery good practice. Technical Experience:1:Minimum six to seven years experience in Auditing principles and practices2:Minimum six to seven years experience in Infrastructure Services3:Contract Management / Service Reporting4:Risk management or assessment5:Stakeholder management6:Good to have Certifications-CISA/ISO-27001 Lead Auditor/ITIL certification/PPSM and awareness of ISO 20000/CRISC/CISSP/CISM/CIPM/CIPT/CIPP/SOC1/SOC2 awareness, BCM ISO 223001 Professional Attributes:1:Good communication2:Teamwork3:Problem Solving Capabilities4:Work Planning and Management 5:Quick Learner6:Eager to take on responsible task7:Dedicated and Focused Educational Qualification:1:MBA-Information Security/ IT2:BE/B-Tech with CS/IT/related domain3:BSc- IT Additional Information:(i.e., travel, overtime %):1:Occasional within country travel 2:Flexibility in working hours Qualification 15 years full time education