Responsibilities: * Develop marketing strategies using analytics tools * Monitor campaign performance and optimize results * Collaborate with cross-functional teams on product launches Provident fund
Respond quickly to assigned leads and Go the extra mile” to meet sales quota and facilitate future sales. Keep records of calls and sales and note useful information Find corporate clients, HRs and maintain relationships Build relationships with customers over calls and not direct sales. Responsible for customer relationships after the sale process is complete. Use and become an expert on the Customer Relationship Management (CRM) system. Maintain metrics and call records over excel or CRM Call Customers to keep them up to date on products and launch of new products to maintain that relationship. Ensure high customer satisfaction level by proactively understanding customer needs. Taking Feedbacks, suggestions from customer. Requirements and skills: Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the whatsapp and phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English and Hindi – any other language is a plus Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints.
Brand Development & Management Build and maintain a consistent, positive brand image for the hospital across all communication channels. Develop branding materials such as brochures, signage, videos, doctor profiles, and patient education materials. Ensure brand guidelines are followed in all marketing and communication efforts. Plan and manage hospital participation in local events, health camps, and corporate tie-ups to increase visibility. Corporate & Institutional Partnerships Identify and establish partnerships with corporates, insurance companies, PSUs, and government agencies for healthcare programs, employee wellness plans, and annual health check-ups. Build and maintain strong relationships with HR and administration departments of partner organisations. Develop customised healthcare packages and presentations tailored to corporate client needs. Track and report performance of corporate accounts, ensuring service excellence and client satisfaction. Business Development & Growth Initiatives Plan and execute outreach programs, health camps, and wellness seminars in corporate offices and industrial zones. Collaborate with medical and operations teams to ensure seamless execution of B2B and B2C programs. Contribute to revenue growth through strategic marketing and lead-generation initiatives. Prepare business proposals, MoUs, and marketing presentations for prospective partners. Public Relations & Brand Communication Coordinate with media houses, PR agencies, and influencers for brand coverage and awareness. Manage internal communications to promote brand culture among hospital staff. Support leadership in developing thought leadership initiatives, such as conferences, webinars, and media interactions. Key Skills & Competencies Strong understanding of hospital or healthcare marketing and B2B partnership models. Excellent communication, negotiation, and relationship management skills. Strategic thinker with creative problem-solving abilities. Proficiency in digital marketing, CRM tools, and data analytics. Strong project management and coordination skills. Key Performance Indicators (KPIs) Growth in corporate tie-ups and partnerships. Increase in revenue from corporate clients and health check-up programs. Brand visibility and engagement across marketing channels. ROI on marketing campaigns and outreach initiatives. Client satisfaction and retention rate