Team Member

Cafe Coffee Day (CCD)

0 - 3 years

0 - 2 Lacs

Surat

Posted:3 months ago| Platform:

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Skills Required

Customer Service English Barista Hotel Management Coffee

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:
Join Caf Coffee Day as a Team Member and be the friendly face that serves great coffee and food!!

Key Responsibilities:

Greet and engage customers warmly, taking food and beverage orders with accuracy and a smile
Recommend daily specials, new arrivals, and best-selling items to boost customer satisfaction and sales
Operate POS systems for billing and handle cash/card transactions efficiently
Prepare and serve a variety of beverages (coffee, tea) and food items (sandwiches, baked goods) according to brand standards
Educate customers on different blends, brewing techniques, and equipment to enhance the guest experience
Package food and beverages for takeaway and maintain display areas
Maintain caf hygiene in compliance with food safety standards
Update menu boards, promotional displays, and signage for visual appeal
Assist in up-selling and cross-selling to drive caf revenue

Desired Skills & Qualifications:

Currently pursuing or completed graduation (preferred)
Strong communication and interpersonal skills
Positive, customer-focused, and team-oriented attitude
Ability to multitask and work in a high-volume, fast-paced environment
Basic knowledge of food safety and hygiene (preferred)
Willingness to learn brewing techniques and improve product knowledge

Why Join CCD?

Be part of one of Indias most iconic caf brands
Friendly and supportive team culture
On-the-job training with learning and career development opportunities
Hands-on experience in customer service, F&B operations, and caf management
Employee discounts and performance-based incentives

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