Team Leader - Telesales

As a Team Leader at Matrimony.Com, your role involves monitoring and managing a team of telesales executives to drive productivity and ensure targets are met. You will be responsible for handling critical teams, controlling attrition, and sending reports to the manager on achieved targets. Additionally, you will review the team's performance periodically, motivate executives, and drive them towards incentives. Key Responsibilities: - Monitor and manage a team of telesales executives - Responsible for handling critical teams and controlling attrition - Ensure executives meet hourly/daily/monthly targets and report to the manager - Review team performance periodically, motivate executives, and drive them towards incentives Qualifications Required: - Graduate with minimum 4-6 years of experience in sales or customer engagement - 1 year of sales team handling experience in BPO/Telesales/Telemarketing/Concept Selling domain - Excellent verbal communication and telephone etiquette - Fluency in English and regional language - Selling and telemarketing skills, persuasive skills, and listening skills - Good leadership and supervisory skills - Service orientation - Good computer and internet knowledge About Matrimony.Com: Matrimony.Com Ltd is one of India's largest consumer internet companies and the most trusted matrimony brand globally. With over 3500 associates in India and abroad, we aim to build a billion-dollar revenue company with a legacy for generations to come. Our flagship products include Bharat Matrimony, Community Matrimony, and Elite Matrimony, serving over 5 million active members. Join us at Matrimony.Com in the Bharat Matrimony department to lead a team of telesales executives in Chennai, Guindy, and be part of a dynamic and goal-oriented environment. As a Team Leader at Matrimony.Com, your role involves monitoring and managing a team of telesales executives to drive productivity and ensure targets are met. You will be responsible for handling critical teams, controlling attrition, and sending reports to the manager on achieved targets. Additionally, you will review the team's performance periodically, motivate executives, and drive them towards incentives. Key Responsibilities: - Monitor and manage a team of telesales executives - Responsible for handling critical teams and controlling attrition - Ensure executives meet hourly/daily/monthly targets and report to the manager - Review team performance periodically, motivate executives, and drive them towards incentives Qualifications Required: - Graduate with minimum 4-6 years of experience in sales or customer engagement - 1 year of sales team handling experience in BPO/Telesales/Telemarketing/Concept Selling domain - Excellent verbal communication and telephone etiquette - Fluency in English and regional language - Selling and telemarketing skills, persuasive skills, and listening skills - Good leadership and supervisory skills - Service orientation - Good computer and internet knowledge About Matrimony.Com: Matrimony.Com Ltd is one of India's largest consumer internet companies and the most trusted matrimony brand globally. With over 3500 associates in India and abroad, we aim to build a billion-dollar revenue company with a legacy for generations to come. Our flagship products include Bharat Matrimony, Community Matrimony, and Elite Matrimony, serving over 5 million active members. Join us at Matrimony.Com in the Bharat Matrimony department to lead a team of telesales executives in Chennai, Guindy, and be part of a dynamic and goal-oriented environment.