Team Leader - Telesales

• Role – As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales
• pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high
• pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates
• exceptional communication, problem solving and negotiation skills.
• What you will do in this role
•  Quality control of the calls.
•  Responsible for achieving daily and monthly collection target for the team.
•  Managing the roster across the floor to ensure maximum manpower utilization.
•  Managing attendance and leaves of the Team.
•  Allocating Telecalling lists to Advisors.
•  Continuously give inputs to the team members of their progress reports, leave records, areas where they
• are lacking, etc.
•  Conduct daily briefings for the team members before the shift begins.
•  Responsible for re-training of Advisors.
•  Maintaining various reports related to Sales and accounts.
•  Responsible for daily deposition of payment collected.
•  Competition tracking (for processes performance, schemes).
•  Interview and shortlist (initial screening) candidates to be hired for the team.
•  Performance Reviews of the team.
• What you should have
• Bachelor’s Degree
• 2 years’ experience developing the above skills
• Experience must include tele-marketing job
• Should be familiar with effective objection handling
•  Extremely detail oriented and ability to organize.
• Brownie Points
•  Experience in direct marketing and local promotion.
•  Knowledge of the matrimonial industry.

Job Type: Full-time

Pay: ₹30,385.83 - ₹50,203.67 per month

Work Location: In person