Team leader

Role & responsibilities

• Greet the customers & Staff (Namaskar)
• Provide assistance to Assistant Manager in all administrative & operational matters, documentation & reporting
• Perform

  Batch Close

  procedures after every shift.
• Ensure

  TBC & COT

  updates with proper UM/AM signatures.
• Maintain and update the

  Lost and Found Report

  with required sign-offs.
• Conduct

  weekly pest control checks

  and ensure documentation is signed.
• Ensure

  washrooms (gents & ladies)

  and

  staff rooms

  are clean and hygienic at all times.
• Maintain cleanliness and proper lighting in

  Box Office outer areas

• Conduct

  Spot Checks

  in Box Office and Candy counter for both shifts (with UM/AM signature).
• Record

  damage ticket details daily

  .
• Maintain

  daily checklist records

  with UM/AM signature.
• Perform daily

  yield checks

  and monitor

  shortage/excess

  updates.
• Ensure

  ticket rolls are properly stocked

  .
• Verify all

  POS areas are functional and clean

  .
• Ensure

  Till Talkers

  are presentable and available.
• Update and maintain the

  shorted sheet and MIS records

  .
• Ensure all ESPs have

  torches and are active on the floor

  .
• Confirm

  ESP & GRA

  are briefed on new releases.
• Monitor staff locker facilities and ensure

  admin holds spare keys

  .
• Collect

  guest feedback

  daily with a target of 15 responses.
• Ensure

  Form-17

  is updated consistently.
• Keep the

  Display Schedule

  updated and available in prescribed format.
• Maintain

  SOS (Show Order Sheet)

  as per the show-wise schedule.
• Update

  daily and weekly collection reports

  without fail.

Preferred candidate profile

• 10+2 or HM Graduate
• 2 to 5 years ( Fresher - HM Graduate)
• Basic ability to understand and Communicate in English
• Cinema Experience, Checklist Management, POS and MS Office