Team Leader - Call Centre

Job Description

🚨 Hiring Now: Team Leader – Recoveries (Call Centre) 🚨 📍 Location: Sector 45, Gurgaon 💰 Salary: ₹25,000 – ₹35,000/month + Incentives 📞 Experience in Call Centre Preferred We are looking for an experienced Team Leader - Recoveries to join our dynamic Call Centre team in Gurgaon (Sector 45) . The ideal candidate will lead a team of 8–12 debt recovery agents , driving performance and achieving monthly collection targets. ✅ Key Responsibilities: Lead, guide, and motivate a team of 8-12 recovery agents Monitor calls and ensure recovery targets are met Provide training, feedback, and performance improvement plans Handle escalations and report daily progress to senior management Ensure compliance with company recovery processes and client guidelines 🎯 Requirements: Minimum 1 year of experience as a Team Leader in a call centre (Debt Recovery/Collections preferred) Strong communication and team management skills Should be comfortable working in Gurgaon or residing in Delhi NCR/Gurgaon nearby Good knowledge of recovery techniques and call tracking 📍 Office Location: A.S Tower (Adjacent Building), 3rd Floor, Sector 45, Gurgaon – 122003 Nearest Metro: Huda City Centre / Sector 44 📤 Interested? Share your resume at Yashkharbanda@acuerdoindia.com or WhatsApp - 8287081023 DM us directly. 🕐 Immediate joiners preferred! #TeamLeader #RecoveryJobs #GurgaonJobs #CallCentreHiring #DebtRecovery #CollectionsJobs #DelhiNCRJobs Show more Show less