🚨 Hiring Now: Team Leader – Recoveries (Call Centre) 🚨 📍 Location: Sector 45, Gurgaon 💰 Salary: ₹25,000 – ₹35,000/month + Incentives 📞 Experience in Call Centre Preferred We are looking for an experienced Team Leader - Recoveries to join our dynamic Call Centre team in Gurgaon (Sector 45) . The ideal candidate will lead a team of 8–12 debt recovery agents , driving performance and achieving monthly collection targets. ✅ Key Responsibilities: Lead, guide, and motivate a team of 8-12 recovery agents Monitor calls and ensure recovery targets are met Provide training, feedback, and performance improvement plans Handle escalations and report daily progress to senior management Ensure compliance with company recovery processes and client guidelines 🎯 Requirements: Minimum 1 year of experience as a Team Leader in a call centre (Debt Recovery/Collections preferred) Strong communication and team management skills Should be comfortable working in Gurgaon or residing in Delhi NCR/Gurgaon nearby Good knowledge of recovery techniques and call tracking 📍 Office Location: A.S Tower (Adjacent Building), 3rd Floor, Sector 45, Gurgaon – 122003 Nearest Metro: Huda City Centre / Sector 44 📤 Interested? Share your resume at Yashkharbanda@acuerdoindia.com or WhatsApp - 8287081023 DM us directly. 🕐 Immediate joiners preferred! #TeamLeader #RecoveryJobs #GurgaonJobs #CallCentreHiring #DebtRecovery #CollectionsJobs #DelhiNCRJobs Show more Show less

Company Description Acuerdo India Private Limited aims to resolve stressed assets in India by creating an ecosystem for investments in NPA assets through a combination of digital and traditional methods. The company provides end-to-end solutions for NPA resolution and investment in stressed assets. With a focus on innovative financial strategies, Acuerdo India seeks to streamline asset management processes. Role Description This is a full-time on-site role for a Collections Agent, located in Gurugram. The Collections Agent will be responsible for debt collection, managing customer accounts, and ensuring timely cash collection. Key responsibilities include contacting account holders to settle overdue amounts, negotiating repayment plans, and maintaining accurate records of collections efforts. The role requires effective communication and customer service skills to resolve payment issues promptly. Qualifications Proficiency in Debt Collection and Cash Collection Strong Communication and Customer Service skills Understanding of Finance principles and practices Good problem-solving skills and attention to detail Ability to work independently and collaboratively in a team Experience in the financial sector is a plus Bachelor's degree in Finance, Business, or a related field Show more Show less