Team leader

Team Leader

What You Will Do: Key Responsibilities

• Oversee all

  team operations

  , provide supervision, and delegate work based on the skill set of each individual.
• Ensure the smooth

  execution of workflows and processes

  , and complete assignments within defined timelines.
• Allocate tasks to staff and ensure that work is completed on time and meets high-quality standards.

• Measure and manage the team

  to meet performance targets.
• Conduct

  performance reviews

  , discuss and resolve problems, and

  motivate employees

  to maximize output.
• Take action to

  improve the performance of team members

  who are in the bottom quartile.
• Engage with team members, treating them as individuals to understand their needs and challenges.
• Create and update

  daily reports and dashboards

  to keep management informed of team performance.
• Understand department standards and procedures to ensure that

  quality standards are consistently met

  .

What You Will Bring: Qualifications

Experience & Skills:

• Must have previous

  Team Lead experience

  in ITES, SEO, Digital Marketing, Content, or BPO.
• The ability to

  independently manage a team of 10-15

  employees.
• A good understanding of

  team management

  .
• Excellent

  presentation and communication skills

  .
• Knowledge of the publishing domain is preferred.

Education:

• Must be a Graduate with an

  MBA or PGDM

  degree.