Team Leader

🌟 HIRING ALERT – Aditya Birla Capital 🌟 📍 2nd Floor, Bangur BFL Estate, 31 Chowringhee Road, Park St, Kolkata – 700071 💼 Role: Customer Success / Relationship Manager 🎯 Department: Client Relationship / Customer Success 💡 Job Summary:We’re looking for passionate & energetic professionals to join our Customer Success Team! 🤝 As a Customer Success / Relationship Manager, you’ll be responsible for: ✨ Building strong & long-term client relationships ✨ Ensuring customer satisfaction & trust ✨ Driving business growth through retention & upselling ✨ Delivering seamless service experiences If you love interacting with people, solving problems & ensuring client delight — this role is for you! 🚀 ⚙️ Key Responsibilities:✅ Act as the main point of contact for clients & ensure smooth coordination. ✅ Understand client needs & offer customized solutions. ✅ Maintain long-term relationships to ensure satisfaction & retention. ✅ Handle client queries & escalations effectively. ✅ Collaborate with internal teams to ensure timely service delivery. ✅ Identify upselling / cross-selling opportunities. ✅ Track client engagement & feedback to improve experience. ✅ Maintain accurate reports & share regular updates. 👩‍💼 Desired Candidate Profile:🎓 Qualification: HS / Graduate (any discipline) 👥 Freshers & Experienced candidates — both can apply! 💬 Excellent communication & interpersonal skills 💪 Problem-solving attitude & client-first mindset 🖥️ Basic computer knowledge (MS Office / CRM tools) ⚡ Ability to multitask & manage priorities 🧩 Key Skills:#ClientRelationshipManagement | #CustomerSuccess | #Retention | #Upselling | #Communication | #ClientServicing | #GrowthMindset 📞 Interested? Send your CV 📩 or call now to apply! #AdityaBirlaCapital #KolkataJobs #NowHiring #RelationshipManager #CustomerSuccess #JobAlert