Team lead - Volume Hiring

Job Title:

Location:

Role Overview:

The Team Leader Volume Hiring will oversee and drive the performance of a high-volume staffing team to ensure timely placement of temporary and contractual staff as per client requirements. This role requires achieving business targets, ensuring operational excellence, building strong client and candidate relationships, and maintaining compliance standards while leading a high-performing recruitment team. 

Key Responsibilities & Accountabilities:

1. Recruitment Operations Excellence

• Achieve monthly and annual hiring targets for self and the team.
• Source and scout relevant candidate profiles through various channels including field sourcing, referrals, social media, colleges, and institutes.
• Schedule candidates for interviews within agreed timelines (TAT) as committed to clients.
• Ensure all confirmed candidates attend scheduled interviews.
• Drive productivity improvement initiatives for the team to enhance efficiency, time-to-fill, and quality of hire.
• Plan daily priorities for self and guide team members to deliver on their hiring objectives.

2. Client and Candidate Relationship Management

• Build and maintain strong relationships with key client stakeholders to understand and fulfill hiring requirements effectively.
• Coordinate and facilitate interview drives at client locations.
• Handle and resolve client escalations promptly and professionally within agreed timelines.
• Conduct regular open house sessions at client sites to strengthen engagement.
• Ensure a strong rapport with candidates for seamless onboarding and retention.

3. Compliance & Process Adherence

• Ensure adherence to functional SOPs, company guidelines, and recruitment policies.
• Oversee the completion of onboarding formalities including KYC and documentation as per SOPs within defined timelines.

4. Business Acumen & Target Achievement

• Monitor and work towards improving business conversion ratios and candidate selection ratios for enhanced productivity.
• Support financial objectives by achieving team targets and contributing to branch profitability.

5. Reporting & Communication

• Maintain accurate and timely reporting of all recruitment metrics and team performance data to the reporting manager.
• Provide updates on day-to-day activities, challenges, and action plans. 

Key Skills & Competencies:

• Strong leadership and team management skills in a high-pressure, high-volume recruitment environment.
• Excellent sourcing, screening, and candidate engagement skills.
• Client management and escalation handling expertise.
• Good understanding of compliance and documentation processes.
• Business acumen and ability to drive productivity and profitability.
• Excellent interpersonal and communication skills. 

Qualifications & Experience:

• Graduate in any discipline (MBA/PG in HR will be an advantage).
• 3-5 years of experience in high-volume recruitment, preferably in staffing or manpower outsourcing industry.
• Prior experience in managing recruitment teams and handling client coordination. 

Key Attributes:

• Proactive and target-driven.
• Ability to work in a fast-paced and dynamic environment.
• Strong networking and relationship-building skills.
• Problem-solving approach with a focus on results and client satisfaction.