Team Lead US Loan Operations

Essential Qualification And Work Experience

• Commerce or Business Graduate/Postgraduate with 4-6 years of experience, predominantly in Us Loan Operations. With a minimum of 1 years of experience in managing a team of 15-20 members.
• Soft Skills :
• Leadership: Lead and manage the overall Loan Operations (Notice Tagging) process, develop strategies for improvement.
• Communication: Superior verbal and written communication skills for effective client management.
• Analytical Thinking: Monitor performance of the team to ensure the Slas and client satisfaction goals are achieved.
• Attention to Detail: Ability to accurately review and tag loan notices and reconcile the Past Dues report.
• Time Management: Efficiently manage and strategize tasks to meet deadlines and Slas, knowing there will be huge volume fluctuation.
• Technical Skills:
• Experience in Us Loan Operations/Loan syndication/commercial lending and understanding of Clo- loans will be preferred.
• Problem solving skills to manage the day-to-day operations.
• Client and People Management skills. Should be able to motivate people.
• Conflict management / Negotiation skills.
• Experience in managing huge volume fluctuation
• Excellent interpersonal and presentation skills
• Open to work in rotational shift to cater the requirements
• Experienced in doing process audits, updating
• procedure manuals.
  

Preferred Qualification

Commerce or Business Postgraduate

Preferred Technical Skills

• Six Sigma certification candidates will have
  

• Proficiency in Ms Office especially in Excel,