Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in pune
>
Tata Tele Business Services (TTBS)
>
Team Lead- Technical Assistance Center- TX

Team Lead- Technical Assistance Center- TX

Tata Tele Business Services (TTBS)

6 - 11 years

11 - 16 Lacs

pune

Posted:8 hours ago| Platform:

Apply

Skills Required

network elements telecom publishing service assurance access management project management analytical customer service scm monitoring

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job responsibility

TAC Lead

to manage Transmission Network Operation with complete understanding of Transmission Network KPIs and ensuring smooth delivery and service assurance and maintaining KPIs, Handling Team, Ensuring smooth Operations 24*7.

Major responsibilities include:

Ensuring 24*7 Monitoring all Transmission NOC network elements.
Ensuring TT s pertaining to TAC will be resolved within TAC SLA.
KPI data preparation and publishing as per agreement with Management.
KPI Tracking and KPI improvement.
Publishing & analysing all PM reports (Access/ASON/DWDM/OTN/PACKET Reports, Server/Nodes Performance and Backup, Utilization of nodes/ licenses, Server User Access Management, Software/Patch Upgrades and its Report etc) and raising timely Alarms to Engineering, NOC Operations and FO.
Working on the Capacity Augmentation for the highly utilized paths/rings.
Network improvement of Tx Network by tracking repeat events and working for permanent fix which in turns improve the KPIs.
Team Productivity monitoring and Skill enhancement support.
Support to 247 team shift and ensuring its availability.

Span of control:

TTL NOC

Key Customer

NOC, NW Planning, FO, CSO, SCM, Finance

Necessary

Preferred

Skills

Over 8+ years of experience in Transmission NW Access/ASON/DWDM/OTN/PACKET services domain.
Strong understanding of project management, customer service, and technical knowledge of Transmission network elements, including SDH, ASON, DWDM, OTN & Packet Services.
Excellent problem-solving, leadership, and communication skills.
Hands on Experience of Report preparation & publishing
Analytical skills
Data Presentation

Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Innovative thinking for analysing customer issues and resolution.
Team Handling

Qualification

B. E. /B. Tech (Telecom / Communication / Instrumental)

Overall Work Experience

Over 8 years of experience

Behavioural Attributes

Positive thinking
Willingness to work in a competitive environment.
Customer centric
Team player
Good listener

More Jobs at Tata Tele Business Services (TTBS)

Lead - Treasury & Insurance

Mumbai

8 - 10 yrs

INR 13 - 17 Lacs

Cluster Lead

Chennai

5 - 10 yrs

INR 8 - 13 Lacs

Solution Architect - Growth

Bengaluru

7.0 - 12.0 yrs

INR 12 - 13 Lacs

B2B Sales Executive

Hyderabad

1.0 - 2.0 yrs

INR 3 - 5 Lacs

Partner Manager- Acquisition

Hyderabad

3.0 - 7.0 yrs

INR 9 - 14 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.