Team Lead

We are currently hiring for a Team Lead Role

Shifts timings:

12X7 9 hours 6 days working

Week Off :

Rotational Off

Role & responsibilities

• Lead and motivate a team within the sales voice domain, ensuring that the team meets and exceeds performance targets. Provide guidance and support to team members, fostering an environment of continuous improvement.
• Develop and implement effective strategies to drive team performance. Regularly monitor team metrics and provide constructive feedback to ensure goals are achieved.
• Facilitate career progression for team members by identifying development needs, offering coaching, and supporting their professional growth within the organization.
• Handle change management requests by raising them promptly and following through to ensure successful implementation across the team.
• Demonstrate the ability to work independently with minimal guidance, efficiently managing tasks and responsibilities to achieve team objectives.
• Exhibit strong self-motivation and initiative, actively seeking opportunities to enhance the team's performance and address challenges proactively.
• Possess excellent people management skills, including conflict resolution, team building, and fostering a positive and collaborative team culture.
• Ensure all team members are well-versed in their Key Result Areas (KRAs) and understand their roles and responsibilities within the team.
• Collaborate effectively with other departments and stakeholders to streamline processes and enhance team productivity.
• Maintain up-to-date knowledge of industry trends and best practices to ensure the team remains competitive and innovative in its approach.
• Experience in the insurance sales domain, with a demonstrated understanding of industry-specific challenges and opportunities.
• Proven track record of successfully managing and developing high-performing sales teams in a fast-paced environment.

Preferred candidate profile

• 1+ years of experience as a team leader.
• 3+ years of overall experience in the sales voice domain.
• Strong people management and motivational skills.
• Ability to manage work efficiently with minimum guidance.
• Experience in the insurance industry.
• Graduate qualification.

Transport:

NA

If Interested kindly share me your update CV on akankshas6@hexaware.com or else WhatsApp me on 8668329184