Home
Jobs

Posted:11 hours ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Epicenter, awarded Great Place to Work, is a 24-year-old Technology & BPM organization focused on Process Improvement, Cost Reduction, Increasing Revenue, and Superior Customer Experience. We collaborate with Global Fortune 500 Companies across various industry sectors to transform operations and drive better business outcomes. Our emphasis is on agility, innovative technology, and operational excellence to ensure our clients achieve their strategic goals.

Role Description

This is a full-time on-site role for a Team Lead at our Mumbai location. The Team Lead will be responsible for overseeing daily team operations, ensuring targets and service levels are met, and driving performance improvements. They will manage team schedules, provide training and support, handle escalated issues, and collaborate with other departments to optimize processes. The Team Lead will also be accountable for regular performance evaluations and reports to upper management.

Qualifications

  • Leadership and team management skills
  • Strong communication and interpersonal skills
  • Proficiency in process improvement and operational excellence
  • Experience with cost reduction and revenue increasing strategies
  • Capability in training and development
  • Problem-solving aptitude
  • Analytical and performance evaluation skills
  • Background in technology and BPM operations is a plus
  • Bachelor’s degree or higher in a relevant field

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Mumbai, Maharashtra, India

Greater Hyderabad Area