Team Lead Deputy Delivery Hub Manager

Deputy Delivery Hub Manager PAN India Our Story Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra, Zepto is Indias fastest growing e-grocery company valued at $1.4 Billion following its recent Series-E fundraise of $200 Million from marquee global investors including StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente, Nexus Venture Partners, Glade Brook Capital, and Lachy Groom. Headquartered in Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees strong, and delivers 5000+ products, including fresh fruits and vegetables, daily cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes within 10 minutes. Through strong tech capabilities, an efficient business model, and a network of highly optimized delivery centres across its 10 locations, the company is revolutionizing the Indian grocery segment currently pegged at $600 Billion, making it easier and more convenient. Beyond groceries, Zepto has also introduced a cafe offering that allows customers to order Coffee, Chai, and other Caf items, along with their groceries. Website: http://zeptonow.com Role: Deputy Delivery Hub Manager Location: PAN India Qualification: Graduation

Your Role In your role as dark store manager, you will lead the end to end operations of the micromarket, Lead all aspects of dark store operations including but not limited to inbound, inventory, outbound, manpower planning, rostering, training and employee engagement. TRDLead all aspects of riders operations pertaining to your micromarket, including but not limited to rider planning, onboarding, QMS, productivity, training and engagement. Lead and execute the dark store capacity planning with respect to infrastructure and manpower. You will contribute towards development and implementation of SOPs. - Build a culture of continuous improvement through lean practices, Gemba Kaizen and other productivity improvement tools. - Institutionalize the processes to deliver a strong customer experience. Work cross functionally with peers who will empower you to do your best work - Run experiments that will challenge our assumptions and make Zepto better. You will have the tools to do things that have never been done before and also the freedom to fail fast. - Wear the Zepto badge with pride. We are looking for owners not employees. You will represent what we stand for and serve as culture carriers. What Were Looking For People with endless curiosity and hunger to learn Owners who will think of Zepto as their own venture Operators obsessed with customer experience Ability to work in a fast paced environment and manage stakeholders across different teams, good communication skills with ability to work individually Why Join Us? This role has direct P&L implications. Your work will drive platform conversion and growth with significant impact on the way every customer interacts with Zepto. This is a high impact role at Indias hottest Startup!