Team Lead - Application Maintenance and Support

Job Title: Application Maintenance and Support Team Lead

Key Responsibilities

• Leading and mentoring a high-performing application support team, ensuring alignment with our organizational mission.
• Continuously monitoring system performance while implementing processes aimed at maximizing uptime and efficiency.
• Collaboratively identifying and mitigating risks associated with application performance through proactive issue resolution strategies.
• Conducting training sessions and producing comprehensive documentation to elevate team knowledge and user understanding across the organization.
• Cultivating strong relationships with stakeholders and acting as the first point of contact for queries and escalations.
• Facilitating continuous improvement initiatives to enhance operational efficiency and customer engagement.
  

Requirements & Qualifications

• A university degree in Computer Science, Information Technology, or a related field.
• An extensive background with 8+ years in application support or IT operations, including at least 2 years in a leadership capacity.
• Proficient in problem-solving with robust analytical skills.
• Demonstrated excellence in communication and stakeholder management.
• Fluency in written and spoken English.
• Familiarity with Atlas Copco Group entities is advantageous.
  

Join Atlas Copco: Where Talent Meets Opportunity

• Competitive compensation paired with comprehensive health and wellness benefits.
• Opportunities for professional development and continuous learning.
• Flexible working arrangements that promote a healthy work-life balance.
• A collaborative culture that values diversity and innovation.
• A chance to contribute to groundbreaking projects that shape the future of technology.
  

Uniting curious minds