Job
Description
We are looking for a highly skilled and experienced Training Delivery Manager to lead our Learning & Professional Development (LPD) program in Bengaluru. The ideal candidate will have 5-10 years of experience in project management, instructional design, and facilitation. Roles and Responsibility Plan, organize, develop, manage, and control the activities of assigned LPD programs. Serve as an LPD consultant and advisor to leaders, subject matter experts, course owners, and developers. Manage external instructor/designer processes and lead project teams and focus groups. Collaborate with key stakeholders to support curriculum success and plan/coordinate LPD resources. Observe training, review facilitator and program evaluations, and provide feedback and creative solutions for enhancements. Lead employees and/or teams through hiring, orienting, and training, communicating performance expectations and providing feedback, coaching, and mentoring. Provide financial oversight including managing external instructor/developer contracts, monitoring LPD staff overtime, assisting in budgeting, and gaining familiarity with LPD financial results. Partner with LPD Leadership, National Line of Business (LOB) leaders, and other key stakeholders to achieve organizational excellence in support of company vision, including on-time delivery, quality training programs, and productivity improvement/cost reduction strategies. Job Requirements Bachelor's degree or equivalent experience required; Project Management certification preferred. Intermediate Microsoft Office skills including Visio and Microsoft Project required; strong communication skills both written and verbal required. Knowledge of project management methodology required; SharePoint Site Administration experience preferred; strong problem-solving and analytical skills. Basic knowledge of instructional design principles preferred; facilitation and presentation skills preferred. Ability to manage multiple milestone projects, including supervising, directing, and reviewing results. Experience in public accounting or business consulting environment preferred; previous experience managing multiple projects of high to moderate risk required. Previous experience facilitating small group meetings required; previous experience organizing events preferred.
