1 - 3 years
1 - 4 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Must have Good Communication skills - Verbal & Written
Good listening skills and strong communication abilities
Freshers with communication skills also can apply.
Age should be 21-30 years only (Male & Female Both can apply)
Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
Team Player, collaborative Self-motivated person
Should have a fair working knowledge of MS Office applications (MS Excel, Word, PowerPoint).
Deliver extraordinary customer services by responding to customer concerns through email
Process customer query/request/complaints in a timely and comprehensive manner to ensure customer satisfaction
Document each customers question or problem as well as the resulting answer or solution
Document necessary account information and offer custom solutions that benefits the customer
Gather relevant information from customers as required and update it accurately to facilitate the resolution process
TATA Capital Ltd
I-Think Techno Campus Building | "A" 4th Floor, Behind Viviana Mall, Off Pokhran Road No 2 | Thane West| Mumbai 400 607 | India
Tata Capital
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