We re seeking a strategic and insights-driven Operations Manager to join our Talent Acquisition (TA) team- In this role, you will lead the design, implementation, and evolution of TA analytics, dashboards, and reporting frameworks- You ll partner with cross-functional teams across TA, HR, Finance, and Business to deliver data-driven insights that enhance hiring effectiveness, recruiter productivity, and long-term workforce planning-
As the analytics lead for TA, you will drive data interpretation, streamline reporting processes, and help shape recruiting strategies aligned with business goals, while also influencing operational improvements with measurable outcomes--
Roles & Responsibilities
TA Metrics & Reporting
- Build and manage dashboards that track full-funnel recruiting performance: source-to-offer ratios, conversion rates, pipeline velocity, time-to-hire, position lifecycle tracking and DEI metrics-
- Automate recurring reports and build self-serve tools to empower recruiters, TA leaders, and business stakeholders-
- Standardize metric definitions and data governance to ensure reporting consistency across regions and functions-
- Incorporate TA capacity and bandwidth models to help optimize team utilization and forecast recruitment support needs-
Data Interpretation & Storytelling
- Translate raw data into actionable insights for diverse audiences including recruiters, TA leadership, and business heads-
- Communicate hiring trends, risks, and opportunities using effective visualizations and executive-ready narratives-
- Support ongoing evaluation of recruiter performance, quality-of-hire, and hiring velocity using data-driven methods-
System & Tool Integration
- Work across platforms like Greenhouse, Lever, SmartRecruiters, or Workday to extract, interpret, and visualize data-
- Partner with HRIS and TA Ops to ensure accurate ATS/HRIS data pipelines and overcome system limitations-
- Drive tool adoption by simplifying access to data and training end-users on dashboards and insights tools-
Project Management & Optimization
- Own end-to-end delivery of analytics projects from stakeholder scoping to final delivery and adoption-
- Gather, document, and prioritize reporting needs from TA, HRBPs, and business leaders in a structured and scalable way-
- Use data to identify inefficiencies in the recruiting process and collaborate with TA Ops to design and implement solutions-
- Prepare QBR resources and performance summaries for TA Leads aligned to their respective MGMT team members-
Strategy Alignment & Change Management
- Ensure analytics frameworks support broader TA goals like headcount planning, DEI tracking, and recruiter capacity modeling-
- Communicate changes in metrics or reporting methodologies clearly to ensure buy-in and accurate usage-
- Support global reporting efforts while adhering to data privacy standards (e-g-, GDPR, EEOC)-
Qualifications
- 6 10 years of experience in data analytics or business intelligence, with at least 3 years in Talent Acquisition or People Analytics.
- Proven ability to manage multiple stakeholders and deliver analytics solutions in a high.growth or fast.paced environment.
- Experience working with recruiting metrics, reporting tools, and applicant tracking systems.
- Bachelors or Masters degree in Data Science, Statistics, Business Analytics, Engineering, or related fields.
Key SkillsTechnical & Analytical
- Expertise in TA analytics, including source effectiveness, funnel conversion, pipeline velocity, and recruiter efficiency.
- Strong skills in Excel/Google Sheets (advanced formulas, pivot tables, modeling).
- Proficiency with BI tools (e.g., Tableau, Power BI, Looker) for dashboard development and data visualization.
- Working knowledge of SQL for querying ATS/HRIS data (preferred but not mandatory).
Systems & Integration
- Familiarity with ATS/HRIS platforms like Greenhouse, Lever, SmartRecruiters, or Workday.
- Understanding of reporting limitations and data structures within recruiting systems.
- Ability to drive dashboard automation and build scalable, self.serve tools for recruiting teams.
Project & Process Management
- Skilled in managing cross.functional analytics projects end.to.end.
- Experience in requirements gathering, timeline setting, and prioritization in a fast.paced environment.
- Ability to identify bottlenecks in TA workflows and implement data.backed improvements.
Communication & Business Acumen
- Strong storytelling and stakeholder engagement skills comfortable presenting to recruiters, hiring managers, and execs.
- Understanding of how analytics drives TA goals such as DEI, recruiter productivity, and headcount planning.
- Ability to work independently in ambiguous environments and translate business challenges into data solutions.
Bonus / Differentiators
- Experience with predictive analytics (e.g., hiring forecasts, attrition modeling).
- Exposure to global hiring data and cross.regional reporting frameworks.
- Knowledge of data privacy regulations in recruitment analytics (e.g., GDPR, EEOC).
