Job
Description
This position evaluates, designs, develops, tests, performs maintenance, and supports UPS technology assets. He/She contributes to the evaluation, design, testing, implementation, maintenance, performance, capacity tuning, and support of third-party infrastructures, applications, and appliances (i.e., transaction, collaboration, communications protocols, application delivery, virtualization, and directory services). This position executes processes to improve the reliability, efficiency, and availability of the systems environment. Responsibilities: Serves as a subject matter expert for administration, maintenance, customization, and support of workforce automation tools to increase organizational efficiency. Utilizes basic templates and tools for activities and duties of low risk, minimal impact, low complexity, and scope. Qualifications: Bachelors degree or International equivalent in Computer Science or related discipline - Preferred Prior Knowledge of Windows Operating System Proficient in Microsoft Office Word, PowerPoint, and Excel Excellent verbal and written communication skills Deployment Support and Release position Ability to run reports and perform analytics Identify root cause Ability to develop solutions Facilitate change control process Experience with MDM - Mobile Device Management Run team support for applications using MDM Experience with AirWatch is preferred Strong analytical, organizational, and documentation skills Excellent written and verbal communication skills Ability to work independently Problem solving skills RTE duties as needed Coordinate meetings to ensure alignment among teams Lean Agile Methodology preferred Proficient in Microsoft Office Datasets Excel formulas Importing and exporting CVS files Mandatory Skills - Experience with MDM - Mobile Device Management, Strong analytical, organizational, and documentation skills Excellent written and verbal communication skills Proficient in Microsoft Office Desired Skills - Experience with AirWatch and Lean Agile Methodology are preferred
