Systems Engineer III

Would you like to be part of a team that delivers high-quality software to our customers?

Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others?

About Our Team

About The Role

Systems Engineer III

EUC Enterprise Engineering team

first-class IT services

enterprise technology solutions

Responsibilities

• Assist Enterprise Engineering Leads with the execution and successful delivery of the EUC roadmap.
• Act as a point of escalation for complex technical issues and provide 3rd line support to internal squads.
• Share knowledge and foster team development by hosting lunch-and-learn sessions, mentoring peers, and driving a shift-left culture within the team.
• Deliver business-critical support to internal customers, ensuring SLA adherence and exceptional service.
• Collaborate closely with squad leads and engineering leads to deliver key infrastructure projects.
• Participate in an on-call rotation, supporting OCC/NOC escalations and providing after-hours support as needed.
• Comfortable interacting with senior stakeholders, providing updates and input on technical initiatives.
• Occasional travel and off-hours work may be required based on project timelines and business needs.
  

Requirements

• Excellent understanding of enterprise infrastructure and cloud platforms such as Azure, AWS, Active Directory, and other authentication services.
• Hands-on experience with DNS and DHCP, and solid working knowledge of SCOM for infrastructure monitoring and alerting.
• Strong grasp of Windows Server environments; experience with Mac and Linux enterprise systems is a plus.
• Proven ability to identify automation opportunities, streamline processes, and reduce manual workload.
• A self-starter with excellent communication skills and a passion for continuous improvement.
  

Work in a Way that Works for You

Working for You

• Comprehensive Health Insurance.
• Enhanced Health Insurance Options.
• Group Life Insurance.
• Group Accident Insurance.
• Flexible Working Arrangements.
• Employee Assistance Program.
• Medical Screening.
• Modern Family Benefits including maternity, paternity, and adoption support.
• Long-Service Awards.
• Celebratory New Baby Gift.
• Subsidized Meals (location-specific).
• Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport for home-office-home commutes (location-specific).
  

About The Business