Posted:1 week ago|
Platform:
On-site
Full Time
Hiring System Support Analyst for consulting firm.
• Act as the first point of contact for application/product-related issues and user queries.
• Run SQL queries, manage data loads, and perform data manipulations for reporting.
• Troubleshoot software, application, and connectivity issues including client FTP sites.
• Follow support procedures, escalate issues as needed, and document resolutions.
• Contribute to automation and process improvements.
• Bachelor’s degree or equivalent experience.
• Strong knowledge of Microsoft SQL, Windows Server, IIS, and basic networking.
• Excellent problem-solving and communication skills.
• Ability to multitask, prioritize, and work in a dynamic environment.
• Customer-focused with strong attention to detail.
• Experience in application support within Employee Benefits domain.
• Familiarity with automation/scripting tools.
• Strong collaboration and adaptability in a fast-paced setting
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