SWS Professional

Student Support Services:

• Serve as the first point of contact for student welfare inquiries.

• Facilitate access to mental health and counseling resources.

• Provide guidance on academic and non-academic support systems.

Welfare Program Implementation:

• Assist in designing and executing programs aimed at enhancing student well-being, including orientation, wellness workshops, awareness campaigns, and peer support initiatives.

• Coordinate with internal departments and external agencies to deliver these programs effectively.

Grievance Management:

• Receive, document, and escalate student complaints and concerns to relevant departments.

• Track resolution progress and ensure timely and appropriate responses.

Communication Outreach:

• Develop and disseminate student welfare materials such as newsletters, policy briefs, and event promotions.

• Manage communication channels including email, social media, and welfare portals.

Event Planning and Coordination:

• Organize student welfare events, awareness days, and training sessions.

• Collaborate with student bodies and clubs for inclusive engagement.

Data Management Reporting:

• Maintain records of student cases, participation in welfare activities, and feedback.

• Assist in preparing periodic reports and presentations on welfare metrics and outcomes.

• Education:

• Experience:

Skills:

• Strong interpersonal and communication skills.

• High emotional intelligence and cultural sensitivity.

• Ability to maintain confidentiality and handle sensitive information.

• Organizational and problem-solving capabilities.

• Proficiency in MS Office; experience with student information systems is a plus.

• Experience working with young adults in educational settings.

• Awareness of mental health issues and student welfare trends.

• Ability to handle multiple priorities in a dynamic environment.

• Passionate about student development and engagement.