Support Engineer

3 years

4 - 8 Lacs

Posted:5 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Required Skills & Qualifications

Strong hands-on experience with Linux (Debian/Ubuntu/Red Hat) and Windows Server administration.

Solid knowledge of VMware ESXi/vSphere and Proxmox VE environments.

Experience configuring and troubleshooting FortiGate and SonicWall firewalls.

Familiarity with VPN technologies (IPSec, SSL, WireGuard, etc.).

Good understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs, routing, switching).

Knowledge of backup solutions (Veeam, Proxmox Backup, Windows Backup, etc.).

Ability to work independently and handle on-call support when required.

Strong analytical and problem-solving skills.

Excellent communication and customer service skills.

Preferred Qualifications

Certifications such as RHCSA/RHCE, MCSA/MCSE, VCP, Fortinet NSE, or SonicWall CSSA.

Experience with cloud platforms (Azure, AWS, GCP) is a plus.

Knowledge of scripting/automation (Bash, PowerShell, Python) for system administration.

Education & Experience

Bachelor’s degree in Computer Science, Information Technology, or related field.

3+ years of experience in IT support, system administration, or network security.

Job Type: Full-time

Pay: ₹40,000.00 - ₹70,000.00 per month

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