Support Engineer Intern - Pune | Gurgaon | Bangalore

Company Description

PayGlocal is a global payments company that fosters cross-border business and global commerce for the Indian ecosystem. PayGlocal has a suite of offerings to facilitate cross-border payments and solve the challenges surrounding it through three main pillars - the business, the experience, and the associated risk. Founded by finance veterans and experts, PayGlocal builds impactful payment solutions by understanding merchant business, international payments, security, and regulatory standards.

Position Summary

We are seeking a dynamic and technically inclined intern to join our team as a Support Engineer – Product (Intern). In this role, you will work closely with merchants to provide both pre- and post-integration support, solve technical issues, and help ensure a seamless integration experience with PayGlocal’s payment products.

What will you work on?

Pre-integration:

• Provide hands-on technical guidance to merchants during integration, resolving deep technical

queries.

• Assist merchants in implementing SDKs and APIs effectively.

• Conduct code reviews and provide best practice recommendations.

• Collaborate with merchants to enable custom features or solutions.

• Optimize and refine integration code for better performance and reliability.

Post-integration:

• Diagnose and resolve technical issues post go-live.

• Analyze logs and code to identify integration-related bugs.

• Work with engineering teams to address bugs and process improvements.

• Keep internal support teams updated with clear progress communication.

Qualification :

• Pursuing or recently completed a Bachelor's degree in Computer Science, IT, or related field.

• Understanding of APIs, SDKs, and basic payment systems.

• Knowledge of at least one programming language such as Java, Python, PHP, or Ruby.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to multitask and thrive in a fast-paced environment.

• Strong attention to detail and a collaborative mindset.

Preferred:

• Exposure to payment integrations or technical support roles.

• Familiarity with RESTful APIs and web services.

Why Join Us?

This is an exciting opportunity to work at the intersection of technology and business, build real-world

problem-solving experience, and make an impact on the global payments landscape. You’ll be part of a high-growth startup environment that values innovation, ownership, and excellence.

Interested ? Send us your resume with subject line - Application for Support Intern - Location @myhr@payglocal.in and let’s talk 📩

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