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Support Engineer III, CrossBorder

Support Engineer III, CrossBorder

Amazon

2 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 month ago| Platform:

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Skills Required

support automation scaling software development architecture drive prioritization solver communication engineering troubleshooting debugging java resolve deployment unix scripting raid rest xml json onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description We are looking for Support Engineer who will own deployments, automation, scaling, and solving operations with software services. This will include identifying and resolving issues, automating and improving repetitive processes, and working closely with the development team to identify operational needs. You will become intimately familiar with the architecture of our systems while developing solutions for our customers and services. You’ll drive prioritization of operational issues, scaling requirements in support of the wider organization. You will get the opportunity to work closely with a great team of software developers who will help you grow (and also learn things from you). Successful candidates should: - Have the ability to learn technical concepts quickly with a strong sense of urgency - Have enthusiasm for working in a fast paced, rapidly changing environment - Be a creative problem solver, who is passionate about innovation and customer experience. - Have strong written and oral communication skills - Can deal with ambiguity; work with minimum supervision. 2+ years of software development, or 2+ years of technical support experience Bachelor's degree in engineering or equivalent Experience troubleshooting, Operational Excellence and debugging technical systems Experience in Java Key job responsibilities Mitigate policy engine, Software Risks, Shepherd risks Resolve deployment failures with the assistance of the dev team SOP based standard arc launches Ticket Reduction Plan Write scripts or simple automation jobs Basic Qualifications 2+ years of software development, or 2+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages Preferred Qualifications Knowledge of web services, distributed systems, and web application development Experience troubleshooting & maintaining hardware & software RAID Experience with REST web services, XML, JSON Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu - A83 Job ID: A2965490 Show more Show less

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Support Engineer III, CrossBorder