Support Administrator

Company Description

About m360 Research

About M3:

Programme Support Administrator

Essential Duties and Responsibilities:

Including, but not limited to the following:

Project Administration & Documentation

• Assist with comprehensive project documentation set-up, ensuring all necessary files and systems are properly configured from project initiation
• Create detailed project timelines in collaboration with project managers, incorporating key milestones, deliverable dates, and client requirements
• Maintain accurate documentation version control and archiving systems in accordance with industry standards and client specifications
• Ensure strict compliance with document version control and approval processes throughout project lifecycles

Financial Management & Tracking

• Manage project finances set-up and ongoing administration, including purchase order generation and invoice processing
• Assist with project finance tracking and forecasting to support budget management and client reporting
• Coordinate with finance teams to ensure accurate and timely processing of project-related financial transactions

Project Monitoring & Reporting

• Track project milestones and deliverables against established timelines, flagging potential delays or issues proactively
• Support preparation of comprehensive project status reports and client updates, ensuring clear communication of progress and any challenges
• Assist in the preparation of documentation submissions for client compliance reviews, ensuring all materials meet regulatory requirements

Quality Assurance & Content Management

• Support quality assurance processes and participate in document reviews to maintain the highest standards of accuracy and compliance
• Generate promotional materials in content management systems (CMS) for internal reviews and approval processes
• Support deployment of website content, including confirmation of approvals, testing of site links and functionality, and updating project documentation accordingly

Qualifications

• Administrative or project support experience would be ideal
• Strong organization, attention to detail, and disciplined follow-through on tasks
• Comfortable with Microsoft 365 (Excel basics sorting/filters; Word formatting; PowerPoint) and ability to learn new systems quickly
• Ability to follow SOPs, maintain version control, and keep accurate records
• Excellent communication and clear, concise written updates and professional stakeholder coordination
• Good time management, ability to prioritize tasks, and juggle multiple deadlines and escalate blockers early
• Ability to enter data, process simple POs/invoices, and check totals without errors

Additional Information

Must be willing to work UK shift hours

All your information will be kept confidential according to EEO guidelines.

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