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Student Support Executive

Student Support Executive

Vibedu

0 - 4 years

2 - 6 Lacs

kochi madurai tiruchirapalli coimbatore

Posted:5 days ago| Platform:

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Skills Required

management student customer service management human resource management counselling support executive crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide exceptional support to students throughout their study abroad journey.

Student Support Executive - Student Support Executive - Vibedu

About Vibedu

At Vibedu, we help students gain admission to top universities across the USA, UK, and Canada. Our mission is to deliver a seamless, reliable, and supportive experience for every student throughout their study abroad journey from counseling to final admission and visa success.

Job Overview

We are looking for a proactive and empathetic Student Support Executive to ensure our students receive the right guidance, timely updates, and a smooth application experience. This role is perfect for someone who is detail-oriented, communicates clearly, and genuinely enjoys helping others succeed.

Key Responsibilities

Serve as the primary point of contact for enrolled students throughout the admission journey
Manage and track the student application process, ensuring timely submission of documents
Coordinate with internal teams (counselors, admissions, visa, etc.) to resolve student queries
Share regular updates with students on their application, admission, and visa progress
Assist students with document collection, formatting, and uploading for university portals
Maintain accurate records and update CRM systems with all interactions and progress
Handle escalations or concerns with professionalism and empathy
Coordinate with universities and partner institutions on behalf of students when required
Ensure a positive student experience from onboarding to visa filing and beyond

Ideal Candidate Profile

0 4 years of experience in student support, academic coordination, or customer service (preferably in the education sector)

Excellent written and verbal communication skills

Strong organizational skills and attention to detail

Ability to multitask and prioritize in a fast-paced environment

Empathetic, patient, and committed to providing high-quality support

Understanding of international education processes (preferred but not required)

What We Offer

Competitive fixed salary with performance-based incentives

Supportive and collaborative work environment

Opportunity to work in international education sector

Career growth opportunities in a fast-growing organization

How to Apply

Interested candidates are invited to submit their application:

More Jobs at Vibedu

Student Support Executive

kochi, madurai, tiruchirapalli, coimbatore

Experience: Not specified

INR 2 - 6 Lacs

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Student Support Executive