Strategy and Operations Lead, gTech Strategy and Operations

About the job

gTech’s Strategy and Operations team (gSO) is made up of strategic partners and trusted advisors that drive success and transformative changes for gTech. We create value through deep functional and business expertise combined with analytical rigor to formulate and deliver strategies. Using core capabilities ― strategy, analytics, and communications ― we empower gTech to do amazing things to land the present, and build for the future.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.

Responsibilities

• Define, structure, launch and drive strategic and operational initiatives for gTech Ads Customer Support teams, while acting as a strategic thought partner to the leadership.
• Work with cross-functional stakeholders and leaders to gather relevant information, context, and drive business analysis with effective project communication and management.
• Enable critical business decision making by working with cross-functional stakeholders and cross-pollinate learnings.
• Partner with gTech Ads Customer Support leadership in end-to-end driving of strategic initiatives, including global priorities.
• Provide oversight and connectivity to business-focused standalone initiatives and removing roadblocks to execution, and eliminating conflicts.