Strategic Account Manager - Client Servicing

Company Description

Oktobuzz, founded in 2013, is a digital communication agency focused on creating impactful digital campaigns to accelerate brand growth. We are recognized among the top 15 most effective independent digital agencies in India and have a client retention rate of 92.8% over the past three years. Our mission is to grow proactively with our clients, believing that 'When the client wins, we win.' We take pride in our happy workplace culture, which has been featured in various international media.

About the Job:

We are seeking an experienced Strategic Account Manager to join our team. The ideal candidate will have a proven track record of managing and growing client relationships, along with experience in managing and leading account/client servicing teams.

Responsibilities:

• Manage a portfolio of client accounts, ensuring successful campaign delivery and client satisfaction
• Collaborate with internal teams to develop and execute successful campaigns
• Monitor and report on campaign performance, providing regular updates to clients
• Build and maintain strong client relationships through regular communication and strategic planning
• Identify and pursue new business opportunities
• Responsible for identifying training needs for their team members and also be able to train them in certain areas

Requirements:

• Bachelor's degree in marketing, advertising, or a related field
• 3-4 years of experience in account management within an digital marketing agency
• Excellent communication and leadership skills
• Strong understanding of digital (primarily social media) and traditional advertising channels
• Proven track record of successful account management and client retention
• Ability to manage multiple projects and priorities simultaneously
• Ability to work in a fast-paced, deadline-driven environment
• Strong problem-solving and analytical skills

Location: Andheri East, Mumbai

Work Mode: On-site, 5 days a week

Preference: Agency candidates based in Mumbai

Interested? Send your resume to rakhee@oktobuzz.com with the subject line "Account Manager Position."

Let’s make brands slay, not sway. 🔥