Store Success Lead

4 - 6 years

4 - 5 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role:

Store Success Lead

Key Responsibilities:

  • Oversee daily operations including opening/closing procedures, inventory, and staff management
  • Ensure stock availability, timely replenishment, and reduce shrinkage
  • Monitor daily, weekly, and monthly sales targets and take action to improve performance
  • Analyze sales trends and suggest strategies for product focus and promotions
  • Ensure team meets upselling and customer engagement KPIs
  • Resolve customer issues with empathy and efficiency
  • Maintain a high standard of in-store service at all times

Required Skills :

  • Strong leadership, team management, and people skills
  • Excellent customer service and sales-oriented mindset
  • Proficiency with POS systems, MS Excel / Google Sheets
  • Strong organizational and problem-solving skills.

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